By making a purchase throughout this website or other Semisweets channels, you signify your agreement to be bound by the following conditions:

1. ACCEPTANCE OF TERMS

By accessing and using the Semisweet web shop, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website.

2. ONLINE STORE TERMS

By agreeing to these Terms of Use, you confirm that you are at least the age of majority in your state of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the website, violate any laws in your juridistiction.

3. PRODUCT INFORMATION

a) We strive to provide accurate and up-to-date information on our products. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or images.

b) Prices for our products are subject to change without notice.

4. ORDERING AND PAYMENT

a) To place an order, you must provide valid and up-to-date payment information.

b) We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or payment issues.

5. DELIVERY

a) Delivery times (2 hours upon placing the order) are subject to any delays resulting from traffic jams, product availability etc.

b) Risk of loss and title for products purchased from our website pass to you upon delivery.

6. INTELLECTUAL PROPERTY

a) All content included in or made available through One Madison Semisweets official channels is the property of One Madison Semisweet LLC and is protected by local and international copyright, authors’ rights, and database right laws. You may not extract and/or re-utilize oarts of the content without our express written consent.

7. LIMITATION OF LIABILITY

a) We shall not be liable for any direct, indirect, special, pr consequential damages resulting from the use or inability to use the website or products.

8. CHANGES TO THE TERMS OF USE

a) We reserve the right to make changes to any policies, terms and conditions, including these Terms of Use. If any condition is deemed invalid, void or unenforceable, it will not affect the validity and enforceability of any remaining condition.

ADDITIONAL CONDITIONS

1. COMMUNICATION

When you place an order or send us an E-Mail, you are communicating with us electronically; we will respond electronically as well (via E-Mail or WhatsApp messaging). Our kitchen/drivers may sometimes communicate with you via phone calls to inform you about the status of your order.

2. YOUR ACCOUNT

If you use this website, you are responsible for maintaining the confidentiality of your account and password. We reserve the right to refuse service, terminate accounts, or remove/edit content if you are in breach of applicable laws re these Terms of Use.

CONDITIONS OF SALE

1. ORDER CONFIRMATION

When you place an order with One Madison Semisweet LLC, we will send you an E-Mail confirming receipt of your order and containing the details of your order.

2. RETURNS AND COMPLAINTS

One Madison Semisweet LLC does not accept returns, but in case of a complaint, please contact info@semisweet.ae to discuss possible refund/replacement options.

3. OUR LIABLITY

We will not be responsible for (i) losses not caused by any breach on our part, or (ii) any indirect or consequential losses not foreseeable to both you and us. We are not held responsible for any delay or failure to comply with our obligations under these conditions if beyond our reasonable control. This does not affect your right to have the products sent to you within a reasonable time.